Let me ask you, what in Bangalore traffic annoys you the most? Non-stop honks, dusty roads, unruly BMTC buses? These are the things that annoy ME the most. If there's anything else it's when I have to get an auto. You ask the auto driver if he can drop you to Sivaji Nagar bus stand or Indira Nagar from Garuda mall, you'll most probably get a very reluctant head-shake meaning a NO, unless of course a driver has to pass that way on his way back home.
Ok, you are ready to pay "one and half", meaning you pay Rs. 150, if the meter reads Rs. 100. But, ever wondered why that meter is running so fast, although you don't feel you are reaching the place any sooner? Yeah that's because it's a doctored meter? Doctored to run faster than necessary, making a few extra quick bucks. Of course, we feel cheated and so helpless with no one to turn to for help. That's no more, because, I've got a few numbers you can call to register complaints.
If u get into an auto next time and see the meter running nearly as fast as Usain Bolt, keep this numbers handy. 2220 7750, 2226 0554, 2225 3500, of course prefix them with 080 if u r calling from your mobile. These are the numbers to call and register a complaint with the Dpt of Legal Metrology if you find a faulty metre.
Or u can send an email with all the details of the auto and driver to clm@kslmd.com
If the auto walas are charging you excess amout or drop u half the way to your home and refuse to come further the traffic police has a helpline for us citizens. They are 2558 8555, 2558 8444. email id: trasncom@kar.nic.in. I guess that stands for "transport complaints"
Those important number are here again.
Legal Metrology Dpt: 2220 7750, 2226 0554, 2225 3500.
Email ID: clm@kslmd.com
Transport Complaints: 2558 8555, 2558 8444.
Email ID: trasncom@kar.nic.in
NB: The news paper article i got this info says that they will take the trouble to find out the auto and if the metre is found to be tampered with, they will be fined and penalized appropriately. During all this time our id will be kept confidential.
Don't forget to update me if this info was useful to any of u. if u tried and u got no reponse, update that as well. We'll know if it works.
All the info from Dainik Jagaron, Indira Nagar Edition. Dt: 25.07.2009
2 comments:
Hi!
I have called the police several times whenever I got into an auto trouble but there are inefficient female staff who are not trained properly to handle any such issues.
As far as BMTC, I have faced racial abuse several times and even if you complain, they just don't respond, I was asked to get down from bus twice and conductors also gave abusive slags assuming I am from North India.
I find Bangalore very unsafe but will try these numbers if I get into any trouble in future.
Arps
Hi Arps,
Lets hope things get better with services like these.
Joyson
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